Terms of service

1. Who we are

These terms are between you and Flat Fee Deal (“we”, “us”). We operate the website and software platform. Brokerage services are provided by the licensed brokerage named for your state under a separate listing agreement that you sign with that brokerage.

2. What you are buying

A package gives you access to the platform and to the listing services described on the pricing page for one property, for the term stated. Add-ons are as described at the time of purchase. Vendor-quoted add-ons are confirmed with you before any charge.

3. Payment and refunds

The package price is due when you start. If you cancel before the listing is entered into the MLS, we refund the package price in full, less vendor costs already incurred on your behalf. Once the listing is live, the fee has been earned and is not refundable. You may withdraw or relist within your term at no charge. Nothing is owed to us at closing.

4. Your responsibilities

• You confirm that you own the property or have authority to sell it, and that the information you provide is accurate.
• You complete required disclosures truthfully. Disclosures are your statements, not ours or the brokerage’s.
• You respond to showing requests and offers in a reasonable time and follow MLS rules you are made aware of.
• You do not upload content you do not have the right to use.

5. The broker’s role

The brokerage reviews documents, enters the listing, makes changes you request, and, on packages that include it, advises on offers. The brokerage does not guarantee a sale, a price, or a timeline. Decisions about price, showings, and offers are yours.

6. Tools and estimates

Free tools, valuations, net sheets, and document analyses are estimates and summaries for planning. They are not appraisals, legal advice, tax advice, or inspection reports. Have a licensed professional review anything you rely on.

7. Third-party sites

Syndication to Zillow, Realtor.com, Redfin, and other sites is controlled by each MLS and each site. We do not control their timing, display, or accuracy.

8. Accounts

You are responsible for activity under your account. Tell us promptly if you believe it has been accessed without authorization.

9. Limitation of liability

To the extent permitted by law, our liability to you for any claim related to the platform is limited to the amount you paid us for the package in question. We are not liable for indirect or consequential damages.

10. Governing law

These terms are governed by the laws of the State of North Carolina.

11. Changes

We may update these terms. Material changes are announced on this page with a new date. Continued use after that date is acceptance.

12. Contact

Flat Fee Deal, 123 Placeholder Street, Charlotte, NC 28202. hello@flatfeedeal.com.